STORE POLICIES

Store Policies

Payment
We accept major credit cards (American Express, Visa, and MasterCard) as payment and PayPal. Registration with PayPal is not required.

Security
Purchases made through the Kellits Online Store are secured through PayPal, the most trusted internet payment processing company. All personal and credit card information transmitted are handled by PayPal’s secure connection. Personal contact information transmitted to us will never be sold or shared.

Sale Items
All sale items are final.
Returns & Exchanges
In a situation where there is a defect in your item, contact us immediately by e-mail:
sales@kellits.com and let us know and we will take care of it.

If you are not completely satisfied with your purchase, please return your item(s) to us within 14 days/ (30 days international) of the original shipment date. We will gladly issue a refund as long as the item(s) have not been used, washed, damaged, and are in the same condition as when you received them. Shipping and handling is not refundable.

Please note: All items that do not meet the criteria of the returns & exchanges policies listed above will not be refunded, exchanged, or returned.

We reserve the right to refuse a return on any product that does not meet these requirements.

Only items returned within 14 days/ (30 days international) of their original shipment date will be eligible for cash refund.

Return Procedure
Send us an Email first explaining the reason for the return. Send e-mail to sales@kellits.com

For faster service, please include the following in your email: name, invoice/order number, product being returned, and the reason for return request.

The customer is responsible for shipping charges on all returned items.

Kellits Returns
2222 Jacksonville Rd.
Lithonia, GA 30038

We are committed to providing our customers with total satisfaction. Please contact if you have any questions or concerns.

Contact us at info@kellits.com.

We also encourage any comments and suggestions!